The Smile Doctors Management Services, LLC, on behalf of its subsidiaries and divisions(collectively, “The Smile Doctors,” “us,” “we,” or “our”) has prepared this Privacy Policy (“Policy”) to describe to you, or if you represent an entity or other organization, that entity or organization (neither case, “you,” or “your”) our practices regarding the personal information that The Smile Doctors collects, uses, and shares through www.thesmiledoctors.com (the “Site”). Capitalized terms not defined in this Policy shall have the meanings as defined in the The Smile Doctors Terms of Use.
The Smile Doctors reserves the right, at any time, to modify this Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Policy. You should review this Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Policy at the end of this Policy. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
1.1 Personal Information. “Personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household. The following are categories (with non-exhaustive examples) of personal information we may collect about you:
Categories / Examples /Processing Purposes
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, phone number, account name, or other similar identifiers.
Health information, dental condition, or patient history.
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, including information about you obtained from third parties. Patient’s motivation for wanting implants and future vision of having implants.
Browsing history, search history, information on an individual’s interaction with a website, application, or advertisement. Network and device-related information. Social media affiliation.
Profile reflecting a person’s preferences, lead score, purchasing or consuming characteristics, psychological trends, predispositions, behavior, attitudes, or interests.
1.2 Sources of Personal Information. We obtain the categories of personal information listed above on or through our Site from the following categories of sources:
The Smile Doctors’s primary purpose in collecting personal information is to provide the services that you request on the Site. The Smile Doctors may also use personal information for various purposes, including without limitation to:
In addition to the specific situations discussed elsewhere in this Policy, The Smile Doctors may share your personal information in the following circumstances:
3.1 Related Companies and M&A Transactions. We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us). In addition, if we sell all or part of its business or make a sale or transfer of assets or is otherwise involved in a merger or business transfer, we may transfer your personal information to a third party as part of that transaction, including at the negotiation stage.
3.2 Consent. We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this policy, and we may do so with your consent.
3.3 Legal Compliance. We may disclose personal information in response to subpoenas, warrants, or court orders, in connection with any legal process, or to comply with relevant laws. We may also share your personal information in order to establish or exercise our rights; to defend against a legal claim; to investigate, prevent, or take action regarding possible illegal activities or fraud; to protect the safety and security of other users; or to prevent a violation of our Terms of Service.
3.4 Service Providers. We may share your personal information with third parties who perform services on our behalf that are necessary for the orderly operation of the Site. Among other things service providers may help us perform website hosting, app design, maintenance services, database management, web analytics, app analytics, billing, payment processing, fraud protection, credit risk reduction, marketing, or any other use set out in this Policy. Access to your personal information by these service providers is limited to the information reasonably necessary for the service provider to perform its limited function.
3.5 Behavioral-Based Advertising. We participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our Site so that we can provide advertising about products and services tailored to your interest. That advertising may appear either on our Site, or on other websites. Please see our Cookie Policy for more information.
3.6 Affiliated Dental Practice Offerings. We may jointly offer events, promotions, or any other product or service offerings with our network of affiliated dental practices. The personal information that you submit through an event, promotion, or other product or service offering offered with any of our network of affiliated dental practices may be combined and transmitted with the Registration Information related to your Account. Third party partners or clients may collect information directly from you, which may be combined with personal information disclosed by us. If you decide to request, enter into, or participate in an event, promotion, or other product or service offering that is offered by us and identified as a joint effort with an affiliated dental practice, the information that you provide may be shared with us and with that identified affiliated dental practice.
3.7 Social Networking. The Site may offer you the ability to share your personal information through a social networking website (e.g., Facebook, Twitter),using such site’s integrated tools (e.g., Facebook “Like” button, or Twitter“Tweet” button). The use of such integrated tools enables you to share personal information about yourself with other individuals or the public, depending on the settings that you have established with such social networking site. For more information about the purpose and scope of data collection and use in connection with such social networking site or a site’s integrated tools, please visit the privacy policies of the entities that provide these social networking sites.
3.8 Referrals. Users may recommend other users to join the Site or obtain our dental implant products or services by providing their contact information. Users may also provide information about other users of the Site such as reviews of the services or products that he or she received, booking or scheduling information, or reference information.
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
You can make the following choices regarding your personal information:
5.1 Access to Your Personal Information. You may request access to your personal information by contacting us as described below. We will grant you reasonable access to the data that we have about you as required by law.
5.2 Changes to Your Personal Information. We rely on you to update and correct the personal information contained in your Account or contacting us as described below. Note that we may keep historical information in our backup files as permitted by law. If our Site does not permit you to update or correct certain personal information, please contact us as described below.
5.2 Deletion of Your Personal Information. We retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information by contacting us as described below. We will grant a request to delete information as required by law, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. Except as provided above, we will delete, aggregate, or de-identify all of your personal information as described in this subsection within the timeframes required bylaw.
You can make the following choices to opt out of certain activities regarding your personal information:
6.1 Promotional E-mails. You may choose to provide us with your e-mail address for the purpose of allowing us to send newsletters, surveys, offers, and other promotional materials related to our Site and dental implant products and services, as well as targeted offers from third parties. You can stop receiving promotional e-mails by clicking the “unsubscribe” links in thee-mails or by contacting us as described below. If you decide not to receive promotional e-mails, we may still send you service-related communications, such as those about your Account, to fulfill orders for products and service you have requested, or deliver notifications directly to you through the Site.
6.2 Behavioral-Based Advertising. We use behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our Site so that we can provide advertising about products and services tailored to your interest. That advertising may appear either on our Site, or on other websites. If you wish to limit third parties’ collection of information about your use of our Site, you can opt-out of such at the Digital Advertising Alliance or Network Advertising Initiative. PLEASE NOTE THAT OPTING-OUT OF BEHAVIORAL ADVERTISING DOES NOT MEAN THAT YOU WILL NOT RECEIVE ADVERTISING WHILE USING THE SITE. IT WILL, HOWEVER, EXCLUDE YOU FROM INTEREST-BASED ADVERTISING CONDUCTED THROUGH PARTICIPATING NETWORKS, AS PROVIDED BY THEIR POLICIES AND CHOICE MECHANISMS.
6.3 Do-Not-Track. Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.
The following applies to individuals in located in California.
7.1 Categories of Personal Information Disclosed for a Business Purpose or Valuable Consideration. The Smile Doctors must disclose whether the following categories of personal information are disclosed for a “business purpose” or “valuable consideration” as those term is defined under California law. Note that while a category below may be marked, that does not necessarily mean that we have personal information in that category about you. In the preceding twelve months, we have disclosed the following categories of personal information in the manner described.
7.2 Shine the Light. Under California Civil Code sections 1798.83-1798.84, California residents who have an established business relationship with The Smile Doctors are entitled to ask us for a notice describing what categories of personal information we share about them with third parties for their direct marketing purposes. This notice will identify the categories of information shared with and will include a list of the third parties with which it is shared, along with their names and addresses. If You are a California resident and would like a copy of this notice, please submit a written request to us at the addresses listed below.
When exercising the rights or options described in this Policy, the following guidelines apply:
8.1 No Fee Usually Required. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive.
8.2 What We May Need from You. When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure we do not disclose personal information to any person who is not entitled to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
8.3 Time to Respond. We try to respond to all legitimate requests within 45 days of your request. Occasionally it may take us longer than 45 days to respond, for instance if your request is particularly complex or you have made a number of requests. In this case, we will notify you of the delay, and may continue to update you regarding the progress of our response.
8.4 No discrimination. You will not be subject to discrimination as a result of exercising the rights described herein. In some cases, when you exercise one of your rights, we will be unable to comply with the request due to legal obligations or otherwise, or we will be unable to provide you certain products or services. These responses are not discrimination and our reasons for declining your request or ceasing services will be provided at that time.
8.5 Authorized Agent. You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s identification information and the authorized agent’s identification information.
If you have any questions or concerns about our Policy or any other privacy or security issue, please contact us at:
Attn: The Smile Doctors Management
1139 Regatta Bay Blvd,
Kissimmee, FL 34741
.webp)
2871 John Young Parkway, Kissimmee, FL 34741 | (407) 705-2978|info@the-smile-doctors.com
